On June 11, 2020, a meeting of middle-level and above managers of Shandong Qiyun Group Co., LTD was held. Chairman Zhang Fushui, executive directors Gao Peifu, Gao Jixing, Zhao Yemin and Zhang Shizheng, deputy General Manager Li Shutao and other department heads attended the meeting.
Chairman Zhang Wushui delivered an important speech at the meeting:
He pointed out that after the New Year's day in 2020, the sudden outbreak of COVID - 19 for the whole of China and the world economy caused an unprecedented predicament, also brought great influence to our seven, but all of us make overcome difficult, promote company crisis seek progress, but in see results at the same time, we should also see their existence, so in order to thoroughly study and apply the seven group enterprise culture, to make middle and above managers to seven group has a more new knowledge, and the brand seven use seven delivery, service, cooperation, seven, seven carrying into effect,We hereby convene this meeting to make clear and make arrangements for the current and future work, and strive to create a new situation of enterprise reform and development and energy conversion.
Brand 7: What is a brand?Simply speaking, it refers to consumers' cognition degree of products and product series (including after-sales service and cultural value), which is a kind of trust and a product derived from the mutual running in of brand owners and customers' purchasing behaviors.Then how to build a good seven - yun brand, we need to work together.
About the product, we want to do only high-quality goods, do China's influential elevator.We should do: do a mature product to do a product, do a product to mature a product.Resolutely put an end to cheating, compromise, make do not rigorous attitude, with a very strong sense of responsibility to do a good job of every screw, every welding spot, every Angle, every product, resolutely do seven transport products, will be a boutique.
As for after-sales service, we should aim to solve customers' needs, and solve customers' problems as soon as possible.It is strictly forbidden to communicate with customers in irritable language due to poor language and customers' lack of cooperation. The brand building concept should be fully reflected, because (customers do not understand the products and enterprises) more often, customers' understanding of the brand comes from after-sales service.I hope the after-sales department can improve the smiling service, standardized service and publicity service as soon as possible.
As for cultural value, every enterprise has its own corporate culture, and the construction of corporate culture is also an important link in enterprise management. Corporate culture refers to the sum of common consciousness, values, professional ethics, codes of conduct and guidelines formed through work practice under certain conditions and followed by all members.It is not a slogan, but a system, and this culture will produce value. It can be widely recognized by employees, so that they will have a sense of mission, positive factors and unrepeatable competitiveness.
The seven Principles of Cooperation: As the long history goes, it is no longer a matter of fighting alone. Win-win cooperation is the new concept.President Xi Jinping pointed out that today's mankind is better equipped than ever to advance towards the goal of peace and development, and win-win cooperation is the realistic way to achieve this goal.The success of 7Yun Group in the past six years is the most perfect interpretation of win-win cooperation.However, we need to further understand that cooperation 7 is not only the cooperation of seven shareholders, but also the cooperation with all our employees (as well as partners such as suppliers).We can't just take cooperation 7 at face value.What's more, we should realize the necessity and superiority of our cooperation, so that we can build the seven Transports for all, for China and for the world!
Service seven: Service is the process of providing necessary means and methods to meet the needs of the service object.Service is a process, and we are exactly the provider of this process.So how do we build service seven.This requires that each of us in this room have a high level of value awareness and philosophy.To provide a qualified, high-quality service concept root in the heart, implement in the line, and transmitted to everyone around, to achieve customer satisfaction is our eternal pursuit of the goal.
At the beginning of human life, human nature is good. I believe there are no evil people in the world, just from a different Angle and in a different environment. Then good is a kind of nature, and we should be more virtuous.As an enterprise, it is also to show social value and make efforts to repay the society. It is extremely difficult to save the crisis. Only with social credibility can we go further.Since its establishment, Qimun Group has been committed to the construction and construction of public welfare Qimun. Of course, many of our employees have also given a helping hand to others every time they needed it most (staff donation for epidemic disease, etc.). Here, I am deeply moved and grateful.
The above is the study of corporate culture, and the following is the focus of the work in the future period: Shandong Qyun Group, as a leading enterprise in the hometown of Lifting platform in China, has both resource advantages and foundation, but also has many difficulties, as well as the confusion of product promotion and technological innovation.At present and for some time to come, we should focus on safety, production, business operation, stability, environmental protection and party building.
Safety: fill the shortage of disaster, clear responsibility and responsibility, long-term stability.
Production: innovation leads, subverting thinking and actuarial science.
Management: because of the matter and seek, intensive standard, improve the quality and efficiency.
Stability: Focus on employee happiness index and guarantee it.
Environmental protection: scientific management, breakthrough bottleneck, legal standards.
Party construction: high point station, gather heart gather strength.
These six aspects, namely, is the general requirements, is the current and the future development proposition, in order to ensure the six aspects of work orderly, and middle managers at all levels, various departments must further enhance the sense of responsibility, sense of mission and sense of urgency, the height of the long-term development, from promoting seven focus, to pay special attention to the work, to implement the corresponding system, to ensure that each work, fall to the ground as soon as possible.To do a good job of task decomposition, responsibility implementation, with the overall innovation as the leader, guide all staff to perseverance, with concerted efforts, to make The Group stronger and better and bigger, do fine and do fine for a long time, to build China's influential elevator and unremitting struggle!