Answer: Yes, Qiyun is a factory. In 2021, it was named the top 30 companies in the global aerial work vehicle manufacturer rankings by the Access M20 special issue. With CE, ISO, SGS, TUV and other certificates, it is also a member unit of IPAF.

Answer: The delivery time is generally about 20 days after receiving the deposit. The date of delivery for standard products is about 5-15 days, customized products is about 15-40 days, and stock products are about 2-3 days.

Answer: The payment method is mainly T/T, while accepting letter of credit and Alibaba trade. The deposit for standard products is 30%, and the deposit for customized products is 50%-100%.

Answer: The transportation methods are mainly sea transportation, land transportation, land and railway combined transportation, sea and railway combined transportation. The container is generally 40 feet, 20 feet, LCL etc. LCL shipment will be customized to meet export standards in plywood/fumigated wooden boxes.

Answer: Accept customization. Qiyun Group has a professional technical research and development team, which can make the drawing and produce products according to customer needs. And it has 10 years of OEM and ODM mass production experience.

Answer: Easy. Qiyun Group will provide product manuals, installation videos and technical guidance.

Answer: Qiyun’s products have one year warranty, apart from man-made fault. Free to provide customers with damaged parts. Qiyun has strict quality standards for the selection of raw materials, please rest assured to buy.

Answer: The cargo lift or home lift belong to customized product. Need specific information: installation site (indoor or outdoor), with or without hole and shaft, entrance and exit direction for the people or goods, number of floors, lifting height, platform size, load capacity, voltage and etc., It would be nice to have some pictures of the installation location.

Answer: Yes. Customers need to provide trademark authorization letter and high resolution LOGO image before order.

Answer: After-sales service can be connected with sales staff (pictures and videos are required), or Answer: After-sales service can be connected with sales staff (pictures and videos are required), or email: info@qiyunlift.com. The after-sales department will assist the customer to solve the problem within 24 hours after receiving the information on the working day.

Answer: Qiyun complies with and implements the Incoterms rules. Commonly used trading methods are: EXW, FOB, CIF, CFR, DAF, etc. We can also assist customers with customs clearance procedures, but it is recommended that customers find local international logistics companies to handle customs clearance procedures.

Answer: Yes. Qiyun is looking for powerful agents in the world for cooperation. A comprehensive evaluation will be made based on the customer's annual purchase volume, corporate recognition and other aspects, and the qualified company will become an authorized brand agent. Qiyun will provide agents with more support policies and assist agents to expand their local market share.